Field Service Management Snapshot of Your Business

The information contained in AMC (Annual Maintenance Contract) software can vary depending on the specific software and its features. However, here are some common elements and contents you find in Lionsol Service software:

1.Customer Information :

It typically includes customer details like name, address, contact information, and contract history.

2.Contract Details :

This section outlines the specifics of the maintenance contract, including start and end dates, terms and conditions, and service level agreements (SLAs).

3.Service Requests :

you can often create and track service requests or tickets, including details such as issue description, priority, and status.ticket & Service templates.You have an option to create custom templates

4.Scheduling and Alerts :

It may offer features for scheduling maintenance visits or service appointments and sending automated alerts or reminders.

5.Billing and Invoicing :

AMC software can generate invoices, track payments, and manage billing cycles for contract renewals.

6.Reporting and Analytics :

Lionsol AMC software offer reporting capabilities to analyze contract performance, service response times, and customer satisfaction.

7.Email Reports:

Lionsol AMC software have autonomious email sending capabilities to track daily work progress, contract performance, service response times, and customer satisfaction.