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Elevator AMC Snapshot of Your Business





The information contained in AMC (Annual Maintenance Contract) software can vary depending on the specific software and its features. However, here are some common elements and contents you find in Lionsol AMC software:

Customer Information:
It typically includes customer details like name, address, contact information, and contract history.

Contract Details:
This section outlines the specifics of the maintenance contract, including start and end dates, terms and conditions, and service level agreements (SLAs).

Service Requests:
With the help of Lionsol AMC Software can often create and track service requests or tickets, including details such as issue description, priority, and status.

Inventory Management
Some AMC software includes an inventory module to manage the equipment or assets covered under the contract, their serial numbers, and maintenance history.

Scheduling and Alerts:
It may offer features for scheduling maintenance visits or service appointments and sending automated alerts or reminders.

Billing and Invoicing:
AMC software can generate invoices, track payments, and manage billing cycles for contract renewals.

Reporting and Analytics:
Lionsol AMC software offer reporting capabilities to analyze contract performance, service response times, and customer satisfaction.


Elevator AMC Functions

AMC

AMC (Annual Maintenance Contract) convenient way to deal with your client data and handle it. AMC Service Routine every so often.

Routine Services Maintenance

Manage your preventive maintenance services monthly, quarterly digitally via Lionsol ONE APP.

Complaint

Manage your breakdown in Lionsol one APP. Assign tickets to your field employees and track your site work and location in single complaint dashboard.

Complaint by QR Code

Customer can register online complaint by QR Scan from any device. QR provided to them in elevators.

Complaint by Elevator QR Code

Customer can register online complaint by QR Scan provided for individual elevators.

Invoicing

Create custom, professional invoices, sales receipts and estimates that you can send in minutes.

Account Reporting

Instantly see how your business is performing with customizable reports and dashboards.

SMS Notification(Chargeble Pack)

REAL time SMS Notification Updates about complaints,Amc,Routine Maintenances and payment Reminders to customers

Customers

Manage Customers, quick manage to your site data and acquirable easily.

Digital Signature

Digital Signature makes it authenticate, which can be managed and easily handle. It is the best way to store and handle the documents with authenticity.

Employee Management

Make Employee management easy with creating and assign.

Free Unlimited Support

If you need help, support is available with answers to your questions and information on running your business.

Plan Pricing (18% GST EXTRA)
  • Basic

    5000 Billed Annually
    • 100 Customer Limit

      10 User Account Limit

      Free SMS 2000

  • Premium

    8000 Billed Annually
    • 200 Customer Limit

      15 User Account Limit

      Free SMS 5000

  • Business

    Most Popular
    11000 Billed Annually
    • 400 Customer Limit

      20 User Account Limit

      Free SMS 10000

  • Enterprise

    13000 Billed Annually
    • 600 Customer Limit

      30 User Account Limit

      Free SMS 13000

  • Corporate

    15000 Billed Annually
    • 800 Customer Limit

      40 User Account Limit

      Free SMS 15000

  • Platinum

    17000 Billed Annually
    • 1200 Customer Limit

      60 User Account Limit

      Free SMS 18000

  • Platinum Corporate

    22000 Billed Annually
    • 1600 Customer Limit

      80 User Account Limit

      Free SMS 20000

  • GOLD

    27000 Billed Annually
    • 2200 Customer Limit

      120 User Account Limit

      Free SMS 25000

  • Corporate Gold

    34000 Billed Annually
    • 3000 Customer Limit

      200 User Account Limit

      Free SMS 30000

  • Corporate Business

    45000 Billed Annually
    • 5000 Customer Limit

      250 User Account Limit

      Free SMS 100000

  • Lionsol Unlimited

    60000 Billed Annually
    • Unlimited Customer's

      400 User Account Limit

      Free SMS 200000

Prices are exclusive of local taxes.

Upgrade your plan anytime by using Cash Ledger Balance







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Frequently Asked Questions

Does FSM (Field Service Management) include AMC Contracts?

Yes, it does. FSM offers options for creating contracts on a monthly or annual basis with various types such as Comprehensive, Semi-Comprehensive, and Free Warranty.

Can the PDF format of contracts and quotations be customized to our needs?

Yes, the PDF format can be customized using the Lionsol Editor.

Is the data securely stored on Lionsol's server?

Yes, all Lionsol cloud software comes with security features such as encryption, multi-factor authentication, and role-based access control to ensure data is protected from unauthorized access.

Will we receive alerts for contract renewals?

Yes, the registered admin phone number and email will receive notifications via SMS and email 30 days before the contract expiry date.

Are SMS notifications charged separately?

SMS Credits will be given free. Once credit usage finish,Customer admin have an option to Buy SMS Credit Direclty from their account

Can we generate reports for past, current, and upcoming AMC and routine services?

Yes, reports for AMC and routine services can be downloaded in CSV format with a single click.

How can we manage routine maintenance for our customers?

Lionsol AMC generates a fixed number of routine service schedules based on the contract's start and end dates. For example, if 12 services are entered for a one-year contract, Lionsol AMC schedules one service per month with a 30-day gap between services. If six services are entered, the gap increases to 60 days.

How does the Lionsol ONE APP work?

The Lionsol ONE APP is designed for employees working in the field. It allows them to update tickets and routine services by capturing digital customer signatures. Employees can generate a PDF report and send it to the customer instantly.

Are customers notified when tickets or routine services are updated?

Yes, customers will receive notifications when tickets or routine services are updated. Customer will receive one Ticket or servie link via SMS.